Making A Purchase
Making a purchase could not be easier. Just
browse our Catalog, and click on any items that you
wish to buy and put them into the shopping cart.
After you have finished your
selection, click on "Order" and you will be asked for
a few details that we need to be able to satisfy the
order.
We accept credit card payment. If you are shopping from North
America or anywhere else, place your order and your credit card
company will convert the transaction to US Dollars or your own
currency.
We accept Visa and Mastercard. We do not charge for any item until
it is ready to ship. Backordered items are not charged until they
are shipped. You may send your credit card information via phone,
fax, snail mail or over the Internet.
Shipping And Handling
Shipping and handling charges will be automatically
calculated when you place your order. We have a policy
of shipping at cost.
Delivery Schedule
Stock items will be sent within 5 days of cleared
funds. Non stock items delivery times will be quoted
by return. In both cases all orders will be confirmed by return.
Back Orders
If your item is not in stock, we will back order for
you. You will always be emailed with the option to
cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union,
17.5% VAT is added. All other orders are VAT free
and you should click the exempt button to reduce VAT to zero .
Credit Card Security
All credit card numbers are encrypted in
the software when the order is placed using 128 bit
encryption. They are only decrypted after they reach our computer.
They are
not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. Please contact us if
you are not entirely satisfied with your order.
Reaching Us
If you need to reach us, please email us on
sales@livinghouse.co.uk,
alternatively, you can call on International +44
(0)1722 415000 or fax us on 01722 414816 or write to
us at 59 - 61 Fisherton Street
Salisbury Wiltshire SP2 7SU United Kingdom
Privacy Policy
